Partner success is the only metric.
If our partners do not make money, we do not have a business. Every operational decision goes through that filter.
About
Built quietly. Run carefully. Designed to make agency partners money.
Social Hackettes is a wholesale social media fulfillment company. We are twelve years in, with a 95%+ monthly retention rate and 600+ five-star reviews. We exist to give boutique creative agencies a back-end social media offering they can resell under their own brand without building a delivery team.
Kim Carpenter, Founder
The gap we were built for.
Every creative agency hits the same wall. A client asks for social media. You either say no, refer them out, or hire a freelancer and hope it works. The unit economics of building a real in-house social team almost never make sense for a small agency. Hiring a social media manager costs $4,500 to $7,500 a month before benefits, and one cancellation breaks the math.
At the same time, the existing wholesale options were thin. Fulfillment-only vendors handled content but not strategy, scheduling, video, community, or QA. Marketplaces rotated freelancers monthly and quality drifted. Nothing was built specifically to make a partner agency's economics work.
We built Social Hackettes to be the missing layer. One stack, one partner, one set of margins that actually work for a small agency adding social as a real revenue line.
What we believe.
Honesty beats hustle.
We tell agency prospects when they are not a fit. We tell direct prospects when they should work with one of our partners instead. The wholesale economics work when both sides know what they are getting.
Boring on purpose.
Wholesale relationships fail on operational details, not strategy. We invest in the boring stuff: dashboards, dashboards, project workspaces, response SLAs, QA processes. Boring scales.
Small by design.
We cap the partner roster at a number that lets us give every partner real attention. Bigger is not better. Better is better.
The team behind Hackettes.
We run lean on purpose. A small in-house team built to give every partner real attention, real accountability, and the same operational rigor that has kept our retention rate above 95% for twelve years. No bloated agency overhead. No team you never meet.
Founder accountability
Our founder runs partner relationships, QA, and partner success. Every partner has direct access.
Content team
Our in-house content team writes, designs, and ships every piece of content across partner accounts. Every post reviewed before publish.
Media production team
On-call photographers and videographers for partner clients. Billed per shoot.
Premium video
A dedicated video editor assigned, using premium editing and AI tools, available to partners directly through the project workspace.
Scheduling and reporting
A full-featured platform that gives partners white-label scheduling, publishing, and analytics for every account.
Community engagement
A daily engagement layer that keeps every active account visible and growing without partner hours.
The receipts.
12 years
In business.
Recurring revenue every month since launch.
95%+
Monthly client retention.
Most retainer relationships run multiple years, not multiple months.
600+
Five-star reviews.
Across direct clients and the partner-resold accounts we deliver.
Where we are going.
The next chapter of Social Hackettes is the wholesale partner program. We are building the back-end social engine that every boutique creative agency in North America can plug into and resell. If you run an agency and have always told clients you do not do social, we built this for you. If you are already a partner, we are investing in the dashboard, the QA layer, and the premium video pipeline that will make the next twelve months better than the last.
Build something durable with us.
If your agency is ready to add social as a real revenue line, the next step is a four-minute application. We respond within 24 business hours.