Make moves on evidence, not hunches.
We deliver competitor teardowns, voice-of-customer research, and trend analysis that tells you exactly where to play and how to win. Delivered as a complete report with findings translated into positioning and campaign direction. No advisory calls. Our team does the research.
The biggest marketing mistakes come from assumptions, not evidence.
Most businesses make decisions based on intuition, outdated information, or what competitors did three years ago. Without real market intelligence, you risk investing in campaigns that miss the mark, messaging that does not resonate, and strategies built on assumptions about your customers that were never validated.
We replace assumptions with evidence. Our team conducts deep competitor analysis, voice-of-customer research, and trend analysis that reveals exactly what your market wants, what your competitors are missing, and where your biggest opportunity is. You get a complete report with findings translated into clear positioning and campaign direction so you can move forward with confidence.
70%
Of strategic initiatives fail without market insight
3x
Better campaign performance with research-backed strategy
12
Years of market research expertise
95%
Client retention rate
What is included
Every deliverable is executed by our team. You get a complete market intelligence operation without hiring a single person.
Competitor teardowns
In-depth analysis of your key competitors: their positioning, messaging, channels, strengths, weaknesses, and gaps. You see exactly where they are winning and where you can beat them.
Voice-of-customer research
Real insights from your customers and prospects. We analyze reviews, social conversations, support data, and conduct interviews to surface what your market actually thinks, feels, and needs.
Trend and demand analysis
Data-driven analysis of market trends, search demand, and emerging opportunities. We identify where the market is heading and how to position your business to capture it.
Positioning and campaign direction
Every finding is translated into clear recommendations. We tell you exactly how to position your brand, what messages will resonate, and where to focus your campaign efforts based on the evidence.
Optional async walkthrough
After delivery, we offer an optional async walkthrough of the findings. We review the key insights and answer your questions so you can act on the research immediately.
AI-augmented delivery
Our expert team uses AI tools to accelerate data collection, sentiment analysis, and trend identification. Faster research, deeper insights, same human accountability.
Stop guessing. Start knowing.
Evidence-based decisions are the only kind worth making. Let our research team give you the clarity you need.
How it works
From brief to actionable report in weeks.
Brief and scope
We clarify your research objectives, target market, key competitors, and the specific questions you need answered. Your brief drives the entire research process.
Research and analysis
Our team conducts competitor teardowns, voice-of-customer research, and trend analysis. AI tools accelerate data collection and pattern identification.
Report delivery
You receive a complete research report with findings, insights, and clear recommendations for positioning and campaign direction. No fluff, just actionable intelligence.
Optional walkthrough
We offer an optional async walkthrough to review the findings and answer your questions. You leave with total clarity on your market position and next steps.
Why Social Hackettes
We do not give you raw data and ask what you think. We deliver analysis and direction.
Analysis, not raw data
We do not dump a spreadsheet on your desk and ask you to figure it out. Our team analyzes the data and delivers clear findings with specific recommendations. You get answers and direction, not more questions.
AI-augmented, expert-led
We combine research analysts with AI tools that accelerate data collection, sentiment analysis, and trend identification. Faster research, deeper insights, same human accountability.
Proven track record
12 years in business. 600+ five-star reviews. 95% client retention. We have been doing market research long enough to know what questions to ask and what insights actually drive decisions.
Full-service research team
You get a dedicated research lead, analysts, and a strategist who translates findings into direction. An entire team uncovering the insights your business needs.
Actionable recommendations
Every research project ends with clear recommendations you can act on. Positioning guidance, campaign direction, and specific messaging opportunities backed by evidence.
Based in Miami, serving the US
Our team operates in US time zones and understands the American market. No offshore gaps or research blind spots.
Related services
Market intelligence is the foundation. Explore our other service lines for deeper execution.
Brand Strategy
Positioning, messaging, voice, and visual direction built from research and delivered as a complete brand system you can use immediately.
Marketing Strategy
Senior marketing thinking plus a team that executes across your channels. Audit, roadmap, channel plan, and done-for-you implementation.
Ads Management
Full-service paid ads management informed by market research. Campaigns built on evidence, not assumptions.
Frequently asked questions
What is market intelligence and research and what does it include?
Market intelligence is the practice of gathering and analyzing data about your market, customers, and competitors to inform business decisions. Our service includes competitor teardowns, voice-of-customer research, trend and demand analysis, and findings translated into positioning and campaign direction. You get a complete report with clear recommendations.
Who is this market research service for?
This service is for businesses that are making important strategic decisions brand positioning, market entry, campaign strategy, product launches without enough reliable data. It is ideal for leadership teams that want to reduce risk and move forward with confidence based on evidence rather than intuition or incomplete information.
How fast will I get my market research report?
Most research projects are completed within 2 to 4 weeks from the time we receive your brief. The timeline depends on the scope of the research, the number of competitors to analyze, and the depth of voice-of-customer work required. We provide a clear timeline during scoping so you know exactly when to expect delivery.
Is this just a data dump or will I get actual recommendations?
Every research project ends with clear, actionable recommendations. We do not hand you a spreadsheet of raw data and ask you to figure it out. Our team translates every finding into specific positioning guidance, messaging opportunities, and campaign direction. You get answers, not more questions.
How does pricing work for market research?
Pricing is scoped to the research scope, the number of competitors analyzed, and the depth of customer research required. We provide a custom proposal during your free strategy call based on your specific questions, market size, and the level of insight you need to make confident decisions.
Ready to make moves on evidence?
Stop guessing what your market wants. Let our research team give you the clarity and direction you need.