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Clear, short answers about services, timelines, onboarding, packages, and your free trial.
Still unsure?
Most clients get clarity in under 20 minutes.
Fig. 1 / The Social Hackettes teamServices Questions
What do you actually manage for us?
Strategy, content, publishing, engagement, paid ads, email, SEO, and reporting, across every channel you use. You get one aligned marketing system, fully done for you.
Do you support multiple platforms?
Yes. We work across Instagram, Facebook, LinkedIn, TikTok, YouTube, Pinterest, X, and Threads based on your goals.
Can we combine organic and paid?
Absolutely. Many clients pair content systems with ads management for faster inquiry flow.
Do you work with agencies too?
Yes. Our For Agencies option supports white-label delivery and partner-ready systems.
Do we get the editable source files?
You get finished exports, ready to publish, at the exact sizes and formats each platform needs. Editable masters, such as layered Canva files, PSDs, and InDesign packages, stay with our production team and are not part of standard delivery. If owning them matters to your business, request it before work begins and we will agree it in writing and price it into your scope.
What if we need a post updated later?
Send us the change and we rebuild it for you. New numbers, a new date, a seasonal variant, a different platform size, we re-render the piece and send back a finished file that is on brand every time. Updated versions and variants are part of your plan while your subscription is active, with fast turnaround.
Timeline Questions
How fast can we launch?
Most brands launch within 7–14 days after onboarding inputs are complete.
When should we expect results?
Early momentum usually appears in 30 days. Stronger inquiry patterns often build by days 60–90.
How often do we review performance?
You receive regular reports with clear metrics, wins, and next-step priorities.
Onboarding Questions
Step 1: Kickoff
We align goals, offer focus, and brand voice.
Step 2: Setup
You share access, assets, and approvals once.
Step 3: Go Live
We deploy your system and start optimization.
Packages & Free Trial Questions
What package is right for us?
Start with your primary goal: visibility, inquiries, or full-funnel growth. Compare the four packages on our pricing page and start any of them online, or book a call and we’ll recommend the best fit.
What does the free trial include?
Five days of real work before you pay: a full digital footprint audit, your account manager assigned within 24 hours, a kickoff call, and your custom strategy deck and 30-day content calendar. Cancel before day 5 and you pay $0.
Are there long-term contracts?
No. Packages are month to month, and you can cancel anytime.
Can we upgrade later?
Yes. You can scale into additional services like outreach, paid ads, or media production as growth demands increase.
Ready to stop guessing and start growing?
Pick your next step. We’ll guide the rest.
