Direct-to-pocket messaging that drives immediate, trackable sales.
We build and manage compliant SMS programs that reach your audience where they actually look: their text messages. Automated flows, campaign sends, and a unified email and SMS lifecycle that drives revenue per send. No strategy decks. Our team does the work.
Email is powerful. SMS is immediate. Together they compound.
Most brands focus only on email and leave SMS as an afterthought. That means they are missing the channel with the highest open rates, fastest response times, and strongest direct-to-revenue path. Your customers have their phones within arm's reach 24 hours a day. If you are not texting them, your competitors will.
We build a compliant SMS program that pairs with your email strategy. Automated flows triggered by customer behavior, campaign sends for promotions and launches, and a unified lifecycle that reaches your audience through the right channel at the right time. Every send is tracked to revenue so you know exactly what each text message earns.
98%
SMS open rate within 3 minutes
10x
Higher click rates than email
12
Years of marketing expertise
95%
Client retention rate
What is included
Every deliverable is executed by our team. You get a complete SMS marketing operation without hiring a single person.
Compliant list growth and opt-ins
We set up compliant opt-in flows, keyword signups, and web signups that grow your SMS list the right way. Full TCPA and CTIA compliance built into every step.
Behavior-based automated flows
Welcome texts, abandoned cart reminders, post-purchase follow-ups, birthday messages, and re-engagement sequences triggered by customer actions and preferences.
Campaign sends
Strategic campaign calendar for SMS broadcasts aligned with promotions, product launches, and seasonal events. Every message timed and tested for maximum conversion.
Unified email and SMS lifecycle
Email and SMS work together in one coordinated lifecycle. Customers receive the right message through the right channel based on their behavior and preferences. No channel silos.
Revenue-per-send reporting
Monthly reports showing revenue generated by every SMS flow and campaign. You see exactly which texts drive sales, not just open and click rates.
AI-augmented delivery
Our expert team uses AI tools to optimize send times, segment audiences, and analyze messaging performance. Faster execution, same human accountability.
Your customers are on their phones. Meet them there.
SMS marketing delivers the fastest path to revenue of any channel. Let our team build and manage your program.
How it works
From setup to first revenue-generating text in days.
Compliance and list setup
We set up compliant opt-in flows, configure your SMS platform, and establish TCPA-compliant list growth practices before any message is sent.
Flow and campaign build
We build automated flows, design your campaign calendar, and write every text message. Your full SMS program goes live within weeks.
Manage and optimize
We manage your send calendar, monitor compliance, A/B test messaging, and optimize based on conversion data and revenue per send.
Report and scale
Monthly reports show revenue per SMS send and per flow. We scale what performs and refine what does not, compounding your SMS channel over time.
Why Social Hackettes
We do not write SMS strategy documents. We build and run revenue-generating text programs.
Implementation, not advice
We do not hand you an SMS playbook. Our team builds the flows, writes the messages, manages compliance, and tracks revenue. You get texts that convert, not homework.
AI-augmented, expert-led
We combine SMS strategists with AI tools that optimize send times, segment audiences, and analyze performance. Faster execution, same human accountability.
Proven track record
12 years in business. 600+ five-star reviews. 95% client retention. We have been building marketing systems long enough to know what drives revenue.
Full-service team on every account
You get a dedicated SMS strategist, copywriter, compliance specialist, and project manager. An entire team building and managing your text channel.
Transparent revenue reporting
Monthly reports show revenue per SMS send and per flow. You see exactly which texts drive sales and what your SMS channel produces as a whole.
Based in Miami, serving the US
Our team operates in US time zones and understands compliance requirements for the American market. No offshore gaps or regulatory misalignment.
Related services
SMS marketing is one piece of a complete messaging strategy. Explore our other service lines.
Email Marketing
Full-service email marketing with automated flows, campaign calendars, segmentation, and revenue-attributed reporting. The highest ROI channel you already own.
Marketing Automation
Multi-channel automation workflows that nurture leads, convert customers, and scale your marketing without scaling your team.
Frequently asked questions
What is SMS marketing and how does it work?
SMS marketing is the practice of sending promotional and transactional text messages to customers who have opted in to receive them. Unlike email, SMS messages are delivered instantly and have open rates above 98% within three minutes. Our team builds automated flows, manages campaigns, and ensures full TCPA compliance so your business benefits from direct-to-pocket messaging.
Who is this SMS marketing service for?
This service is for e-commerce brands, retail businesses, and service providers that want to add a high-conversion messaging channel alongside their email marketing. It works best for businesses that already have an email list and want to reach their audience through an additional channel with even higher engagement and faster response times.
How fast will I see results from SMS marketing?
SMS campaigns typically generate revenue within hours of the first send. Automated flows like abandoned cart recovery and welcome series begin converting within the first week. Campaign performance compounds over time as we refine messaging, timing, and segmentation based on revenue-per-send data.
Is SMS marketing compliant with regulations?
Yes. Compliance is a core part of our service. We build opt-in flows that meet TCPA and CTIA requirements, maintain proper consent records, include opt-out instructions in every message, and stay up to date with carrier and regulatory changes. You never have to worry about fines or blocked messages.
How does pricing work for SMS marketing?
Pricing is scoped to your list size, message volume, and the complexity of your automated flows. SMS also involves carrier costs that vary by volume. We provide a clear proposal during your free strategy call that includes both our service fees and estimated carrier costs so there are no surprises.
Ready to start texting your way to more revenue?
Your customers are on their phones right now. Let our team put your brand in their pocket.