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The strategy and the team to execute it, under one roof.
Your website should be selling while you're not in the room.
You're busy running the business. The website has been on your list for months, maybe years. It's outdated, it doesn't load right on a phone, or it simply doesn't say what you actually do anymore. Customers find it, get confused, and leave.
A website that doesn't convert isn't a small problem. It's lost calls, lost bookings, and lost sales every single day it sits broken, slow, or out of date. You don't have time to learn web design or sit through endless revisions with a freelancer who disappears between projects.
Social Hackettes builds and manages websites for small businesses that need a site working as hard as they do. We handle the strategy, the design, the build, and the ongoing upkeep. You get a site that brings in customers. We handle everything that happens behind it.
What you get
A website built around your actual customer journey: what they need to see before they call, book, or buy
Clean, modern design on your brand, built to load fast and work on any device
Clear calls to action on every page so visitors know exactly what to do next
Copy that says what you do plainly, without jargon that loses people
Ongoing updates and maintenance so the site never goes stale again
One team that already knows your brand building and maintaining the site
This is about customers, not a pretty homepage
A website that looks nice but doesn't generate calls, bookings, or sales isn't doing its job. We build every page around the action you want a visitor to take. If a page isn't converting, we test the layout, the copy, or the call to action until it does. Your website should be measured in leads and revenue, not compliments on the design.
How it works
We learn your business.
We start with what you sell, who buys from you, and what's holding your current site back. We look at where visitors are dropping off and what they need to see to take the next step.
We build the plan and the work.
We map the site structure, write the copy, design every page on your brand, and build it to load fast and work cleanly on mobile. You review and approve before anything goes live.
We run it.
Your site launches, and we keep it current: updates, fixes, new pages, and small improvements as your business changes. You never have to track down a freelancer to make a simple edit again.
What's included
Full site strategy and page structure built around your customer journey
Custom design on your brand, built for both desktop and mobile
Copywriting that's clear about what you do and what to do next
Booking, contact, or shop integration depending on how you sell
Ongoing maintenance and updates after launch
Basic on-page setup so the site is ready to be found in search
The same team building your website can also run your email marketing, your social media, and your advertising under one roof. Your site and your marketing stay connected instead of being built by separate vendors who never talk to each other.
Who this is for
Business owners with a website that's outdated, slow, or hard to use on a phone
Owners who've never had a real website, just a placeholder page or a social profile
Service businesses that need bookings and calls, not just page views
Teams who've been burned by a freelancer who vanished mid-project
Anyone who knows their website should be bringing in business and isn't
Frequently asked questions
Is a professional website worth it for a small business?
Yes, especially for service businesses, because your website is often the first real impression a customer gets before they call or book. A site that loads slowly, looks outdated, or isn't clear about what you offer costs you customers you never even know you lost. A site built around conversion pays for itself in the calls and bookings it generates.
How much does a done for you website cost?
Cost depends on the size of the site, the features you need like booking or online ordering, and whether you need ongoing maintenance. We'll review what you actually need on a call and give you a clear number, not a generic package price that doesn't fit your business.
Web development vs doing it myself: what's the real difference?
Doing it yourself usually means a template builder, hours spent fighting with layout and mobile formatting, and copy that never quite says what you mean. Most owners get partway through and the project stalls. We handle strategy, design, copy, build, and ongoing maintenance as one connected process, so the site actually launches and keeps working.
How is this different from hiring a freelancer?
A freelancer typically builds the site once and moves on, leaving you to figure out updates and fixes yourself later. We build the site and keep maintaining it, and the same team running your website can also run your email and social media, so your whole online presence works as one system instead of disconnected pieces.
How fast will I see results?
A new site can start improving how visitors respond within days of launch, since clearer messaging and calls to action take effect immediately. Search visibility and steady lead flow typically build over the following months as the site gains traction.
See it before you commit
We'll build a free sample page made for your business before you commit to anything. No pressure, no guessing whether this is the right fit.
