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Social profile performance
Access a high-level overview of performance across all connected profiles to quickly evaluate social growth.
Analytics & Reporting
Performancedashboards that turn metrics into nextmoves.
moves.
Inside Social Media Management, we track what matters, explain why it changed, and show exactly what to do next.
Monthly inquiry trend
+38%
Compared to last 30 days
These are your core features
What’s included: Core Features
Every Social Hackettes dashboard is wired for decisions, not vanity metrics—so you always know what to post, where to double down, and what to drop.
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Sentiment analysis
Understand sentiment across messages, comments, mentions and reviews to quickly spot trends and improve efficiency.
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Review report
Track and analyze reviews across the sites that matter to your business: Facebook, Google Business, Yelp, TripAdvisor, OpenTable and TrustPilot.
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Post performance report
Analyze cross-channel performance at the post level to understand what resonates and why.
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Team performance report
See how quickly and how often individual users reply to social messages and complete assigned tasks to measure team productivity and improve customer care.
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Competitor report
Track competitor performance across social to benchmark against your own and to identify new opportunities in your industry.
Get reporting that tells you what to do next.
Clarity for your team. Better decisions every month.