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Channel performance
Access a high-level overview of performance across all connected channels to quickly evaluate growth across every channel.
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Performance dashboards that turn metrics into next moves.
Across your whole marketing, we track what matters, explain why it changed, and show exactly what to do next.
Monthly inquiry trend
+38%
Compared to last 30 days
These are your core features
What’s included: Core Features
Every Social Hackettes dashboard is wired for decisions, not vanity metrics, so you always know what is working, where to double down, and what to drop, across every channel.
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Sentiment analysis
Understand sentiment across messages, comments, mentions and reviews to quickly spot trends and improve efficiency.
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Review report
Track and analyze reviews across the sites that matter to your business: Facebook, Google Business, Yelp, TripAdvisor, OpenTable and TrustPilot.
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Post performance report
Analyze cross-channel performance at the post level to understand what resonates and why.
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Team performance report
See how quickly and how often individual users reply to messages and requests and complete assigned tasks to measure team productivity and improve customer care.
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Competitor report
Track competitor performance to benchmark against your own and to identify new opportunities in your industry.
How we run it
Done-for-you reporting, start to finish.
You do not build dashboards or chase numbers. Your marketing team does it for you and acts on what it finds.
01
Connect and audit
We connect every channel and audit your current tracking, so the numbers are clean and you can trust them.
02
Build your dashboard
We build a single dashboard tied to your goals: traffic, leads, revenue, and the metrics that matter to you.
03
Monthly read-out
Each month you get a plain-English read-out of what changed, why it changed, and what to do next.
04
We implement
We do not just report. We put the recommended next moves into action across your marketing.
Why teams trust us with the numbers
12 Years
Running marketing for real businesses
600+
Five-star client reviews
95%
Client retention rate
FAQ
Questions about reporting
Which channels do you report on?
All of them. Social, website, email, SMS, paid ads, SEO, and reviews, in one place. If it touches your marketing, we can track it.
Do I need to give up my current tools?
No. We work with the analytics and platforms you already use, then layer a clear dashboard and monthly read-out on top.
Is this just a dashboard, or do you act on it?
Both. You get the dashboard and a monthly read-out, and our team implements the recommended next moves. We implement, we do not just advise.
How fast will I see it?
Your dashboard is built in the first few weeks, with your first full read-out the following month.
Get reporting that tells you what to do next.
Clarity for your team. Better decisions every month.
